Refund and Returns Policy

Overview

 

Our returns policy lasts 3 days. If 3 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

After Delivery if you get any wrong product or damage product withing 3 days you can return.

Additional non-returnable items:

  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery

 

Shipping Time

its take dispatch 24 Hours from order confirmed.It will take 5 to 7 working days to given address.

 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 10 days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at hello@trentonindia.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@trentonindia.com and send your item to: Oswal House,Shop No 5 & 6,Sidhivinayak Complex,Near T B Road,Mehsana-384002.

 

Shipping returns

To return your product, you should mail your product to: Oswal House,Shop No 5 & 6,Sidhivinayak Complex,Near T B Road,Mehsana-384002.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at hello@trentonindia.com for questions related to refunds and returns.

How much does shipping cost?

Shipping costs will vary depending on the shipping destination and the number of items that you purchase. The correct amount of shipping fee will show up at the checkout page.

How long will it take to ship my order?

Orders typically arrive within 1-4 business days. Shipping times vary based on the product and destination.

What are the sizing specs of my order?

You can access our sizing guide, which includes all of the sizing information for products.

I’m having issues placing an order.

We’re sorry to hear that you’re unable to place an order. Please contact us and we will work on resolving the issue as quickly as possible